Fix iTunes Error 9808 [How-To]

Many people have faced the 9808 error while connecting to iTunes.


The error occurs while trying to connect to iTunes store and reads:

“We could not complete your iTunes Store request. An unknown error occured (-9808) when you try to connect to iTunes. There was an error in the iTunes Store. Please try again later.”

No matter how much these errors get under your skin, you still cannot resist the fact that they do exist and they can be highly annoying if you don’t know how to fix them. This guide will show you how to get rid of it.

How To Fix iTunes Error 9808 On Windows:

Step 1: From Start menu choose Control Panel –> “Date, Time, Language, and Regional Options” > Date and Time > Set your date and time and set the correct time and date.

Step 1: From Start menu choose Control Panel, change to Classic View then open Internet Options (on Vista) –> Advanced tab –> scroll down to the Security section in the settings box.

fix iTunes Error 9808

Uncheck “Check for server certificate revocation”.  Choose the options for “SSL 3.0? and “TLS 1.0.”, click ok and restart your PC.

How To Fix iTunes Error 9808 On Mac:

Step 1: From the Apple menu choose System Preferences –> Date & Time –> Activate “Set date and time automatically” option then adjust the correct time zone of your location through Time Zone tab.

Step 2: Go to Finder –> Utilities –> Keychain Access –> Keychain Access menu –> Preferences –> Choose off under Online Certificate Status Protocol (OCSP) and Certificate Revocation List (CRL) from the Certificates tab, then restart your Mac.

Let us know if this guide helps.


Error 1013 in iTunes During iPad 2 Or iPhone 4 iOS Update How To Fix

There is a problem one might encounter with iTunes, which is the ’1013 error’, generating when user tries to update to iOS 4.3.2. But for those user who are unaware of how to fix that issue we are going to teach you step by step process for solving this error in this post.

How To Solve Error 1013:

You can actually fix the error of 1013 with TinyUmbrella. Just follow our steps below to solve this error.

Step 1: 

Download TinyUmbrella for Mac or Windows

Step 2: 

Windows 7 and Windows Vista users need to do the following before launching TinyUmbrella after it has finished downloading.

  • Right click TinyUmbrella.exe and open Properties
  • Click on the Compatibility tab
  • Select “Run this program in compatibility mode for” and choose Windows XP Service Pack 3 from the drop down menu.
  • Select “Run this program as an administrator”
  • Click Apply and OK

Step 3: 

Launch TinyUmbrella. Open Advanced tab. Deselect “Set Hosts to Cydia on Exit” option.

Step 4: 

Apply the changes and exit TinyUmbrella. Now restart your Mac or Windows computer.

Manual Methods:

To Fix iTunes Error 1013 On Mac Using Hosts File:

Step 1: Open Finder
Step 2: Press and Hold COMMAND + SHIFT keys then press G
Step 3: Type /private/etc/ and click Go
Step 4: in the directory, look for the hosts file
Step 5: Drag it to the desktop and open it in Text Editor
Step 6: Remove any lines that have numbers followed by and save the changes
Step 7: Drag hosts file back to /private/etc/ folder and when prompted, enter username and password for authentication

 To Fix Error 1013 On Windows Using Hosts File:

Step 1: Locate host file by opening this path: c:\windows\system32\drivers\etc\hosts
Step 2: Drag the file to your desktop. Right click and open with Notepad. Administrator Privileges required.
Step 3: Any lines that have numbers followed by have to be removed. Save changes after doing that.
Step 4: Drag file back to its original location. Select Yes to rewrite when prompted.

Fix iTunes Errors 2000, 2003 and 2005

Fix iTunes error

iTunes errors 2000, 2003 and 2005 can be fixed by uninstalling some programs.

Go To Control Panel –> Programs and Features and uninstall the programs below:

Apple mobile device
Apple application support
Apple software update
Quick Time

When you are done removing those programs, Download and install iTunes 10.4.1

The errors should be fixed now.