Many people have faced the 9808 error while connecting to iTunes.
The error occurs while trying to connect to iTunes store and reads:
“We could not complete your iTunes Store request. An unknown error occured (-9808) when you try to connect to iTunes. There was an error in the iTunes Store. Please try again later.”
No matter how much these errors get under your skin, you still cannot resist the fact that they do exist and they can be highly annoying if you don’t know how to fix them. This guide will show you how to get rid of it.
How To Fix iTunes Error 9808 On Windows:
Step 1: From Start menu choose Control Panel –> “Date, Time, Language, and Regional Options” > Date and Time > Set your date and time and set the correct time and date.
Step 1: From Start menu choose Control Panel, change to Classic View then open Internet Options (on Vista) –> Advanced tab –> scroll down to the Security section in the settings box.
Uncheck “Check for server certificate revocation”. Choose the options for “SSL 3.0? and “TLS 1.0.”, click ok and restart your PC.
How To Fix iTunes Error 9808 On Mac:
Step 1: From the Apple menu choose System Preferences –> Date & Time –> Activate “Set date and time automatically” option then adjust the correct time zone of your location through Time Zone tab.
Step 2: Go to Finder –> Utilities –> Keychain Access –> Keychain Access menu –> Preferences –> Choose off under Online Certificate Status Protocol (OCSP) and Certificate Revocation List (CRL) from the Certificates tab, then restart your Mac.
Let us know if this guide helps.